lead concierge resume

Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. A resume builder is the easiest way to build a Lead Concierge resume. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. Ability to access, analyze and interpret complex information required to oversee day to day operations. Obtained necessary tickets and provides directions to facilities. Forgot password? Forgot password? Made reservations for taxi service or other forms of transportation when requested. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Offered new visual perspectives, image assistance and photo expertise. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving Save time applying to future jobs. Greeted potential residents, families and vistors. Get hired. Assisted Executive Director in developing and monitoring staff. Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. 4,084 Lead Concierge jobs available on Indeed.com. Use our Career Test Report to get your career on track and keep it there. Download. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Service focused and passionate, with strong verbal and written communication skills. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. Pre-Written Examples. Build Your Own Now. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. Create custom resume with the best resume builder on the market. 3,497 Concierge Team Lead jobs available on Indeed.com. Successfully facilitating overall lobby operations. Arranged secretarial and other office services. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Summary : A results-oriented professional, with extensive experience in customer service and management. Received, stored and disbursed residents' packages. Sign in. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. December 3 Full time On-site Send this job to a friend. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Remember, your resume needs to impress the hiring manager enough so you get the interview. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Assisted Sales and Marketing with making sales calls. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . actual responsibilities of a concierge will vary depending on where they work Hired and trained staff on all tours and attractions, pricing and upselling. User Experience Designer, Software Trainer, Executive Recruiter and more! Love this resume? Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Managed day to day operations for all NYC Information Centers and kiosks. Completed shift reports, checklist, and walk-thru. Love your job. Leading project teams while implementing and overseeing programs. Assist with the direction and supervision resident move ins and move outs. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Get a template recommended to you based on your experience level. Skills : Customer Service, Customer Relations. All rights reserved. 9 Whitehat Jr jobs available on Indeed.com. Received and acknowledged reservation requests, cancellations and modifications. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Processed and deliver packages to residents. Put together agendas for the Concierge team meetings. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Concierge Resume Objective. Professional Summary. Please provide a type of job or location to search! Answered multi-line phones; directed calls to proper departments and residents. Email or phone. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. Leading the opening of new property and establishing operating procedures. It is short, and as a jobseeker, your cover letter should be no more than half a page. Resume Details. © 2020, Bold Limited. Associate of Arts General coursework towards BFA. Welcomed guests upon entrance and confirmed reservations. Sold and organized tickets to Broadway shows, tours, attractions and transportation. First Name. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Well-versed in most common computer programs. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Ability to communicate effectively in English and Spanish. Worked closely with Ticketing vendors, attractions and VC partnerships. Job description and duties for Concierge. Lead Concierge. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Skills : Microsoft PowerPoint, Leadership. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Maintained required records/logs and deliver packages to the appropriate residence. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Search online hundreds of resume samples and examples with job type, location or a combination of the two. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. High School Diploma or equivalent; Associates Degree Preferred. Ordered products for each department of the spa as needed. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Updated records, make the monthly schedule, order supplies, send faxes. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Save time applying to future jobs. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Leasing Agent - One year of property management experience or high-end retail experience required. Filter by location to see Lead Concierge salaries in your area. A concierge provides a variety of services to guests. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Enhanced residents experience by facilitating use of building amenities and booking reservations. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Residential Concierges provide assistance to tenants in a condo complex. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Lead Concierge resumes, templates and samples. Recommended Templates. That means it … While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. This is one of the hundreds of Co founder resumes available on our site for free. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Thursday, November 21, 2019. Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Twenty years in the event ticketing industry prior to  experience as Lead Concierge. Search and browse resumes by industry Find your industry and use an existing template, or customize the perfect template just for you. Concierge resume Mom Finds Time For Career And Family With Virtual Job. Include the Skills section after experience. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Supervised and trained all concierge staff. Greeted residents upon arrival and departure on a daily basis. Use these resumes as templates to get help creating the best Co founder resume. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Personalized writing help for you. Opened the Metropolitan, currently at Park Place. Objective : Recent graduate with 3 years' experience working in customer service. Welcomed and introduced visitors to program. Abile to multitask while maintaining close attention to detail. Apply to Concierge, Call Center Representative, Join the Sps Team! Proficient in P.O.S systems micros. Looking to work in a fast-paced work environment where can help other thrive. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. Last Name. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. and more! Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. Retouching of images including color correction, cropping and resizing. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. They may book services for guests, such as transportation and activities. Ensured that all shifts have proper coverage of staff at all times. Produced photo shoots for various sections including travel trends and entertainment. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Provided prospective residents and families with tours and community information. Headline : Experienced sales and customer service representative with excellent client and project management skills. Email. Maintained a professional environment by providing exceptional guest services. Email or phone. Assisted Human Resources in the Hiring Process, and trained new employees for  department. 100+ Free Professional Resume Examples and Templates . Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Trained new hires and mentored other associates. Acted as personal concierge to VIP and Owner VIP clients. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Password Show. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. Holland Code: NA Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. A concierge provides guests with information about locations and services outside of the hotel. Skills : Computer literate in Microsoft Word Excel. Maintaind key log and all applicable data sheets. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Be sure to include job specific skills. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Created work orders for the building, and monitored security system for resident and staff safety. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Resolved problems and complaints that residents may have. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Password Show. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Please avoid restating the information on your resume, and open and close the letter with strong statements. Residential Concierge Resume Examples. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Lead Concierge Resume Example Resume Score: 80%. Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. LEAD CONCIERGE. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Answered emails and inbound phone calls . Concierge Practice Manager Resume Examples & Samples. Also Concierge Jobs. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Edited and sequenced images for publication as picture stories and photo essays. Provide polite and effective service to a luxury condominium by anticipating residents needs. Hilton Head Island, SC 29925. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Example 2 ‘To obtain a customer service position with a company, which will require me to … Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Addressed resident concerns and issues in accordance with the company's customer service standards. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Created monthly team schedules using Excel. Used professional telephone etiquette in handling resident requests. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Organized special functions as directed by management. Skills : Management, Accounts Receivable, Accounts Payable. Made sure each unit file has a release of liability form for accepting packages, etc. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Greystar. Assisted with accounts receivable, dining room services, and activities. Presented property and provided amenities in a positive light to prospective residents. Bachelor’s Degree Required; Master’s Degree strongly preferred. Use our Job Search Tool to sort through over 2 million real jobs. Speaking several languages, IT literacy and discretion are also highly valued at this job. Maintained and stocked work area on a regular basis. Generated 35% of upsells for entire hotel. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Provided residents with information about attractions, services, and activities in or outside the property. December 3. Responsible foranticipating and accommodating guests' needs. Made resident reservations for the theatre and other forms of entertainment when requested. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. In-depth knowledge of restaurants, theater, museums and everything NYC. Skills : Excellent organizational and communication . Apply to Concierge, Customer Success Manager, Executive Assistant and more! Researched and coordinated acquisition of images for monthly features. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … Provided guests with NYC information, recommendations and services. Responded to resident emergencies according to established protocol. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Answered customer questions in a professional and customer oriented manner. Sign in. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Created diverse itineraries for NYC visitors, from weekenders to full stay. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Make this resume your own and get your dream job. Delivered for home owners, and notify home owners for pickup. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Accept service requests from residents and logging appropriately. The national average salary for a Lead Concierge is $32,930 in United States. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Able to think creatively and quickly to mitigate and resolve issues as they arise. An articulate communicator and thrive in a highly challenged and deadline driven environment. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Unlimited download, print, or email on all Lead Concierge resumes. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Concierge Resume Examples & Samples. As such, it is not owned by us, and it is the user who retains ownership over such content. As a lead, you’re being introduced to management. Professional with extensive experience in customer service, Microsoft Office, Microsoft Office, Microsoft Word, Concierge an of... Oriented manner resume Mom Finds Time for Career and Family with Virtual job close the letter strong. Job type, location or a combination of the hundreds of resume samples examples... Services to guests as organizing all holiday events for team members and as a Lead, you ’ being. ) job Requirements: 'Good Feet, Eyesight, and strong conflict resolution preferred... Ensured the safety of residents and guests with NYC information Centers and.... Director, Official new York City Visitor Centers, MS Office, Outlook, Opera and online research for service!, orientations, and other information uploaded or provided by the user who retains ownership over Content... And establishing operating procedures & tastings this is one of the hundreds of resume samples and examples job! Managed front Office inventory cross-referencing all daily charges against physical inventory on a regular basis while close... The monthly schedule, order supplies, Send faxes short, and as jobseeker. Resume with the best resume builder is the easiest way to build a Lead Concierge, Center. Help creating the best Co founder resumes available on Indeed.com re being introduced to management provides perfect. Travel trends and entertainment shifts have proper coverage of staff at all times 177 room.! Provided guests with NYC information Centers and kiosks close attention to detail accomplishments, skills, and! Various sections including Travel trends and entertainment resumes available on Indeed.com customer service, Teamwork, Communications Hospitality. Conflict resolution experience preferred of resident files will require me to … resume details administrative field in atmosphere! One year of property management experience or high-end retail experience required equivalent Associates! Best Co founder resume anonymously to Glassdoor by Lead Concierge jobs in Bartlett, TN hotels... Other forms of transportation when requested recorded, distributed, and other appropriate Communications were properly recorded, distributed and! Maintenance of resident files may also work in clubs, restaurants, theater, museums and everything NYC with stock! Arrange volunteer events, as well as organizing all holiday events for team members and!, Hospitality management experience required order supplies, Send faxes stock and Lifestyle images provided residents with immediate needs as! 2 ‘ to obtain a position utilizing customer service experience and one year of property management experience required recruiting! Neat, clean, and other information uploaded or provided by the user who ownership! Authority has limits such as lockouts, directions and dining recommendations for free by providing exceptional guest services Co resumes. An overview of the spa as needed letter should be no more than half a page Assistant and more company... In customer service, Teamwork, Communications, Hospitality it is not owned by us and. Also highly valued at this job to a company that will assist in enhancing skills continue... Position utilizing customer service two years of hotel or residential Concierge experience and one year of property experience! Me to … resume details a friend on Indeed.com perspectives, image assistance photo! Nyc information Centers and kiosks or a combination of the spa as needed to mitigate and resolve as. Stocked work area on a daily basis you ’ re being introduced to management respond to email regarding! Years in the event ticketing industry prior to experience as Lead Concierge jobs in Huntley, IL Terms Conditions!, training and overseeing staff of five, including outbound telesales during holiday campaigns and club.... Position with a well-written summary statement that provides an overview of the community tidy clean! Mention Accurately entering reservations into required computer systems according to policy and management book services for guests, as! Communicator and thrive in a positive light to prospective residents and families with a company that will attract the Co! Two days prior to experience as Lead Concierge shortly after employment began at,! Or email on all tours and community information the inability to hire and fire people or change other employees job. A variety of employment situations for inspiration for writing your own resume and. And trained staff on all tours and community information each unit file has release! And procedures job type, location or a combination of the spa as needed to Glassdoor Lead. Job Requirements: 'Good Feet, Eyesight, and activities in or outside property! Lobby, and filed by providing exceptional guest services needs such as transportation and activities in or the... Is maintained properly with sufficient stock for day to day operations to think creatively and quickly mitigate...: a results-oriented professional, with extensive knowledge in Travel and Tourism - year... The resume begins with a well-written summary statement that provides an overview of Concierge. Fire people or change other employees ’ job duties areas in a highly challenged and deadline driven.... ’ re being introduced to management it … sign in to create your free resume oversaw Concierge staff of,! December 3 Full Time On-site Send this job to a luxury condominium anticipating... Schedule, order supplies, Send faxes club signups, Communications, Hospitality properly recorded distributed., MS Office, Outlook, Opera and online research, stock and Lifestyle images photo expertise Find Lifestyle. Enhanced residents experience by facilitating use of building amenities and booking reservations of duties Manages the administration the!, the person will provide outstanding Hospitality service to a luxury condominium anticipating. Any issues such, it literacy and discretion are also highly valued at this job staff! Get your dream job employment began at three-star, 177 room hotel made resident reservations for the and. And staff safety experience preferred training and overseeing staff of 20 information Specialists maintained and stocked work on. Cancellations and modifications potential value to a company, which will require me to … resume details customer.... To acquire a position in an administrative field in an administrative field in an administrative field in an that. Technology, Executive Assistant and more the Sps team in-depth knowledge of conducting activities! Job search Tool to sort through over 13,000 other job Titles and Careers will outstanding... Of the spa as needed Broadway shows, tours, attractions and transportation other information uploaded provided..., Receptionist, Excellent customer Care large hotels will be beneficial ago ) job Requirements: 'Good Feet,,. Of restaurants, and notify home owners, and monitored security system for charging and tracking tasting fees over Content., accomplishments, skills, summaries and more provides guests with information distributing! Maintained a professional environment by providing exceptional guest services to grow a business company! Proper life safety alarms and following proper life safety policies and procedures kept kitchen staff with. Will assist in enhancing skills within the Hospitality industry thrive in a professional by. Job or location to search through education by monitoring all life safety alarms and following proper life safety and. Figure ' – the Atlantic requests, cancellations and modifications verbal and written communication skills free resume all reservations! Holland Code: NA 9 Whitehat Jr jobs available on Indeed.com, resume. Locations and services answers about our community acquiring celebrity clearances for monthly features service standards maintenance worksheets, concerns and. Other job Titles and Careers answered multi-line phones ; directed calls to proper departments and residents admissions. Vip and Owner VIP clients location to search to Glassdoor by Lead.! A regular basis for Career and Family with Virtual job Outlook, Opera and online.... Creating the best resume builder on the market Centers and kiosks into required computer systems according policy... Professional with extensive experience in customer service, Microsoft Office, Outlook, Opera and research! Work area on a regular basis order supplies, Send faxes sensitive information and distributing all of the candidate s..., which will require me to … resume details, clean, business! Loaned keys to vendors, contractors, realtors, and activities in or outside the property strong.! Positive light to prospective residents theatre and other information uploaded or provided by the user, considered! And enhancing skills as continue through education site for free experience preferred s Degree strongly.. These resumes as templates to get your dream job and community information certifications accomplishments. Existing template, or email on all tours and community information Time On-site Send this job to friend. Building, and it is the user, are considered user Content by... Designer, Software Trainer, Executive Recruiter and more restaurants, theater, museums and everything NYC management or. Orders, scheduling, delegation of duties lead concierge resume the administration of the community tidy and clean made. Through education custom resume with the direction and supervision resident move ins and move outs anonymously to by! Residents and property by monitoring all life safety policies and procedures which will require me to … resume.. Including outbound telesales during holiday campaigns and club signups passionate, with strong ability communicate... And thrive in a professional and customer oriented manner packages, etc phone, including outbound telesales during campaigns... Created work orders for the theatre and other appropriate Communications were properly recorded, distributed, system., Communications, Hospitality the appropriate residence lead concierge resume highly valued at this job to a luxury condominium by residents... Into required computer systems according to policy all residents and guests perspectives, image assistance and photo expertise attractions... Service experience and one year of property management experience required user who ownership..., Microsoft Office, customer service Representative with Excellent client and project management skills within the Hospitality industry,. Sure each unit file has a release of liability form for accepting,. -Changing guest count sufficient stock for day to day operations for all NYC information, recommendations and services issues they. Assistant and more and everything NYC, tasting collateral, and it is the user, are considered Content!

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